Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, and phone number
- Delivery address
- Payment information (processed securely via PayHere)
- Order history and preferences
- Communication preferences
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and updates
- Provide customer support
- Improve our products and services
- Send promotional offers (with your consent)
- Manage our PM Rewards loyalty program
3. Information Sharing
We do not sell your personal information. We may share information with trusted third parties who assist in operating our website, conducting our business, or servicing you (such as delivery partners and payment processors), provided they agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are processed through secure, encrypted connections via PayHere. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Update your communication preferences
7. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website.
9. Contact Us
For privacy-related questions, please contact us at:
- Email: privacy@pmtraders.lk
- Phone: +94 11 234 5678
- Address: 123 Main Street, Colombo 07, Sri Lanka